Web Pharmacy
Frequently asked questions

Troubleshooting

If you have used the Web Pharmacy in the past, please sign in with your username first, not your email address. You’ll have the opportunity to change this to your email address once you sign in.

If you can’t remember your username, simply create a new account. You’ll be able to use your email address to sign in from then on.

If you’re still having trouble, email us at safewaysupport@mscripts.com.

We may have just upgraded your web page, in which case, you’ll need to go through a one-time process to update your account. Please enter your username and we’ll send you a link to a web page to create a new password.

The webpage looks like this:

Using the Web Pharmacy

Prescriptions and reminders

Preferences

Web Pharmacy

The Web Pharmacy goes beyond the text experience and provides you with more functionality and control. With the Web Pharmacy, you can order refills from a list, view Rx history, manage reminders and much more.

Refill from Prescription List

My Prescriptions displays the list of all your medications along with prescription number, dosage, quantity, fills left and expiration. You can refill directly from your prescription list.

Refill by Typing Prescription Number

You can refill your prescriptions without logging into the app by typing in your prescription information.

Transfer Prescriptions from other Pharmacies

You can easily transfer prescriptions from other pharmacies outside Safeway to a Safeway pharmacy.

Find a Pharmacy

Pharmacy Locator allows you to easily find a pharmacy. The feature includes: get directions, pharmacy hours, contact information (with click-to-call functionality), and service offerings (clinics, flu shot, and more).

Manage Doctor Information

My Doctors allows you to organize your doctor/patient relationship. You can see your Healthcare provider's contact information and call or fax the doctor directly.

Manage Account Information

Within My Account, you can easily set up reminders (via text, push or email) manage your notification preferences, and more.